Policies & Terms
No Show Policy
Please arrive 10 minutes prior to your appointment time. This will give you the necessary time to fill out any required paperwork and use the ladies room if need be. Our appointments are often booked back to back so your diligence would be greatly appreciated. We want you and those after you to experience the best treatment possible.
Cancellation/Failure to Show Policy:
Please be courteous and provide Distilled with 24 hours notice to cancel or reschedule your appointment. This will allow for us to fill your appointment time and treat other clients on our waiting list.
You can email us at: firstname.lastname@example.org
When an appointment is made with a Distilled practitioner their time is set aside to accommodate you. If you need to cancel your appointment by phone please call us at (403) 685-0119 at least 24 hours in advance.
Since we turn away other clients to hold your appointment any cancellations with less than 24 hours notice or no shows will result in 50% charge of appointment cost on your account.